Is That A Meeting Anyone Really Wants To Attend?

I wrote a piece at Against the Grain on ways that librarians can ensure positive and productive results when meeting with salespeople.

I have always advised my library clients to set aside a portion of the week devoted to returning calls and letting all the salespeople who want to do business with the library know that the best time to call is at a certain time on a specific day of the week.  Moreover, it is just a good business practice to advise them also that any calls received outside of that window of opportunity will not be dealt with immediately.  This procedure puts everyone on the same page and avoids dangling conversations.

You can read the entire article at the Against the Grain website.

 

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I have known Mike for over 20 years in a variety of capacities. He is the consummate professional as a sales and relationship leader for complex deals and advanced electronic products. He is always strategic and keeps the customer’s needs at the forefront while ensuring that the business needs are met. It is a rare person in our industry who does not know and respect Mike.

Stephen Abram, Executive Director of the Federation of Ontario Public Libraries
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