Is That A Meeting Anyone Really Wants To Attend?

I wrote a piece at Against the Grain on ways that librarians can ensure positive and productive results when meeting with salespeople.

I have always advised my library clients to set aside a portion of the week devoted to returning calls and letting all the salespeople who want to do business with the library know that the best time to call is at a certain time on a specific day of the week.  Moreover, it is just a good business practice to advise them also that any calls received outside of that window of opportunity will not be dealt with immediately.  This procedure puts everyone on the same page and avoids dangling conversations.

You can read the entire article at the Against the Grain website.

 

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Mike is the embodiment of a mature and seasoned sales executive. He has that rare ability to establish an instant rapport with colleagues and customers and he is always focused on the customer’s needs.
Simon Beale, Senior VP, John Wiley & Sons
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